The total number of energy complaints has halved since 2014, but customers who make a complaint are less satisfied with how their supplier handles it compared to two years ago, according to Ofgem’s biennial complaints survey.  The suppliers who came out worst…

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Five small sites owned by National Grid will be sold at auction on 11 October, agent BNP Paribas Real Estate has announced. BNP Paribas became National Grid Property’s Real Estate service provider in April this year in a three year…

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Camborne Energy Storage is installing the very first grid scale Tesla Powerpacks in Europe. The UK-based energy storage developer is co-locating the batteries with a ground mounted solar PV site in Somerset.  The combined solar and battery installation has the capacity to…

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Greenpeace UK executive director John Sauven said: “This signal is a welcome moment of clarity amidst the all-pervading Brexit uncertainty, but it could have come with a much speedier timetable. Some of the world’s major economies have already ratified the…

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Ofgem has launched an investigation into sales practices by Economy Energy Trading Limited. The company supplies electricity and gas to domestic customers mostly on pre-payment meters.  Citizens Advice service raised concerns with Ofgem in July 2016 relating to a high…

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Portsmouth City Council is the first local authority to sign up to a new energy switching service from AgilityEco that’s designed to help local authorities and social landlords combat fuel poverty in their community. AgilityEco is working with Ofgem-accredited energy switching service UK Power to…

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The European Commission has opened an in-depth investigation into Luxembourg’s tax treatment of Engie (previously known as GDF Suez). The Commission will assess in particular whether Luxembourg tax authorities selectively derogated from provisions of national tax law in tax rulings…

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Crimestoppers has launched of a dedicated service for the public to help police and energy companies tackle the 150,000 cases of energy theft investigated every year. Crimestoppers has partnered with with all 96 of the UK’s energy providers and distributors to…

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Scottish Power is set to launch a pre-pay energy tariff that allows customers to pay for ‘days’ of gas and electricity. Customers can buy up to 180 ‘days’ of gas or electricity, calculated from their previous usage. They can track…

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Jenifer Baxter, head of energy and environment, Institution of Mechanical Engineers: “This announcement is welcome and great news for the nuclear sector, however, it is important to note that this is not the end but merely a small step at…

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