How does a regulator get in touch with startups with radical new ideas? Janet Wood spoke to Ofgem’s Pamela Taylor about Innovation Link

Pamela Taylor is at Ofgem’s “grid edge”. She runs the regulator’s Innovation Link, a service for innovators that gives them feedback on energy and power ideas. It also gives them space to pilot projects in the “regulatory sandbox” – an idea that is being expanded to other industry bodies. But when I speak to Taylor, she says the Link is as important to Ofgem as it is to the innovators.