The total number of energy complaints has halved since 2014, but customers who make a complaint are less satisfied with how their supplier handles it compared to two years ago, according to Ofgem’s biennial complaints survey. The suppliers who came out worst…
News
Five National Grid sites to go up for auction
by New Power •
Five small sites owned by National Grid will be sold at auction on 11 October, agent BNP Paribas Real Estate has announced. BNP Paribas became National Grid Property’s Real Estate service provider in April this year in a three year…
Editor's blog
Lesser fears about Chinese energy ownership in the UK
by New Power •
No doubt there are some good reasons to worry about ‘the Chinese’ part-owning Hinkley Point C, or National Grid Gas. In the interest of speeding the discussion along, here are some I have heard that I would tend to discount:…
Flash update
Energy sector must act now to be represented in ‘industrial strategy’ inquiry
by New Power •
The energy industry has to take action before Tuesday to ensure energy is fully included in a Select Committee inquiry on industrial strategy. That is because 27 September is the deadline for written submissions for an inquiry that could influence…
News
First Tesla grid-scale batteries in Europe arrive on site in Somerset
by Annabel Andrews •
Camborne Energy Storage is installing the very first grid scale Tesla Powerpacks in Europe. The UK-based energy storage developer is co-locating the batteries with a ground mounted solar PV site in Somerset. The combined solar and battery installation has the capacity to…
News
UK government plans to ratify the Paris climate agreement by the end of the year: reactions
by Annabel Andrews •
Greenpeace UK executive director John Sauven said: “This signal is a welcome moment of clarity amidst the all-pervading Brexit uncertainty, but it could have come with a much speedier timetable. Some of the world’s major economies have already ratified the…
Flash update
Solar panel testing company in administration; assets for sale
by New Power •
A sale is under way of the assets of IPSol Energy, a Nottingham-based solar panel testing company, following the appointment of Simon Bonney and Andrew Hosking of Quantuma LLP as administrators on 8 September. IPSol Energy has been operating since…
News
Ofgem opens probe into Economy Energy Trading
by New Power •
Ofgem has launched an investigation into sales practices by Economy Energy Trading Limited. The company supplies electricity and gas to domestic customers mostly on pre-payment meters. Citizens Advice service raised concerns with Ofgem in July 2016 relating to a high…
News
Portsmouth City Council launches switching service for residents, powered by AgilityEco and UK Power
by Annabel Andrews •
Portsmouth City Council is the first local authority to sign up to a new energy switching service from AgilityEco that’s designed to help local authorities and social landlords combat fuel poverty in their community. AgilityEco is working with Ofgem-accredited energy switching service UK Power to…